Reference

Terms That Govern Your DD77 Account

These terms set out what you agree to when you open and use a DD77 account. Access and eligibility depend on your local law and the region you are in — read through before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessSubject to eligible regions
DD77 Terms That Govern Your DD77 Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

Account Verification

We verify your identity before processing withdrawals. You may be asked to confirm your bKash or Nagad number matches the name on your account. This step protects your funds.

Data Retention

We keep your account records for as long as your account is active and for a period after closure as required by applicable law. You can request a summary of your data via support.

Cookie Use

DD77 uses cookies to keep your session active across mobile and desktop. You can manage cookie preferences in your browser settings without losing your account access.

Requesting Changes

To update your registered mobile number, payment method, or personal details, contact support through live chat or email. Changes to payment details require re-verification for your protection.

REACH OUR TEAM

How to Contact DD77 About These Terms

Team online

Live Chat

Open the chat icon from any page on DD77. Our support team handles terms queries, account questions and payment disputes directly through chat.

Email Support

Send your query to the support address listed in your account dashboard. Include your registered mobile number so we can locate your account quickly.

Help Centre

The Help Centre at DD77 covers common terms questions — account suspension, withdrawal holds, and what happens when a payment via Rocket or Nagad is disputed.

Common Questions About DD77 Terms

These terms apply to anyone who opens or uses a DD77 account. Access depends on your local law and whether your region is eligible. If local law restricts this type of platform, these terms do not grant you access.

We post updates here before they take effect where possible. Continuing to use your account after a change means you accept the revised terms. Check this page if you want to see the current version.

We may suspend or close your account if you breach these terms. Any balance held in your account wallet at the time of closure is handled according to the process described in the support section.

Contact our support team via live chat or the email address in your account dashboard. Include your registered bKash, Nagad or Rocket number and a description of the issue so we can investigate promptly.

Yes. Send a data request through support with your registered mobile number. We will provide a summary of the personal data we hold on your account within a reasonable timeframe.

Our terms cover your relationship with DD77. bKash, Nagad and Rocket each have their own terms that apply when you use those wallets. We are not responsible for those providers' policies.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.